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Customers wait too long for a reply
Questions pile up faster than your team can answer, and customers expect a response in minutes, even after working hours.
Official Meta Business Solution Provider
The smarter way to engage customers
Reach more customers, respond faster, and keep conversations seamless on WhatsApp and beyond
Every missed message is a missed sale
Campaigns don't reach the right people
Promotions sent manually reach too few customers, and there's no clear view of who received, read, or acted on them.
Conversations are scattered across channels
WhatsApp, Instagram, Facebook, and web chat each live in a separate inbox, so context gets lost and follow-ups slip through.
Never miss a message.
From first hello to after-sales. Pick a stage to see which products help.
Turn prospects into customers. Reach and engage potential customers with targeted campaigns across channels.
One platform Zero missed messages
Highlighted: how each product helps in Prospecting Pick a journey stage above to see which products help Broadcasting Reach more customers, at scale. Send promotions, campaigns and feedback requests on WhatsApp.
Stay in control of every conversation.
Supervisor mode
Leads see their team's chats. Agents see only their own.
Multi-account
All business accounts and numbers, one platform.
Role-based access
Decide who can use which modules, features and accounts.
Conversation history
Every chat stored for visibility and follow-up.
Ticketing
Chat with an agent? A ticket is created automatically.
Why Kouventa for customer engagement
Official Meta Business Solution Provider
Trusted access to the WhatsApp Business Platform.
Built around your business
Customized to your industry, flows and systems.
Secure & trusted
Enterprise-grade security for business and customer data.
Post-paid messaging
Send first. Pay later, for what you actually use.